> ## Documentation Index
> Fetch the complete documentation index at: https://docs.triform.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Compliance

> Standards, certifications, and regulatory compliance

## Overview

Triform is committed to meeting industry standards and regulatory requirements to protect your data and ensure service reliability.

## Current compliance status

### GDPR (General Data Protection Regulation)

**Status:** ✅ Compliant

**Scope:** All users in the European Union

**Key practices:**

* Lawful basis for processing (contract, consent, legitimate interest)
* Data minimization (collect only what's needed)
* Purpose limitation (use data only for stated purposes)
* Storage limitation (retain only as long as necessary)
* Security measures (encryption, access control)
* Data subject rights (access, deletion, portability)
* Cross-border transfer safeguards (Standard Contractual Clauses)

**Your rights under GDPR:**

* **Right to access** — Request a copy of your data
* **Right to rectification** — Correct inaccurate data
* **Right to erasure** — "Right to be forgotten"
* **Right to portability** — Export your data
* **Right to object** — Object to certain processing
* **Right to restrict** — Limit how we use your data

**Exercise rights:** Account Settings → Privacy or email [privacy@triform.ai](mailto:privacy@triform.ai)

**DPO contact:** [dpo@triform.ai](mailto:dpo@triform.ai)

### CCPA (California Consumer Privacy Act)

**Status:** ✅ Compliant

**Scope:** California residents

**Key practices:**

* Disclosure of data collection and use
* Opt-out of data "sales" (we don't sell data)
* Do Not Sell My Personal Information
* Equal service regardless of privacy choices
* Access and deletion rights

**Your rights under CCPA:**

* **Right to know** — What data we collect and how it's used
* **Right to delete** — Request deletion of your data
* **Right to opt-out** — Opt out of "sales" (not applicable—we don't sell)
* **Right to non-discrimination** — Equal service regardless

**Exercise rights:** Email [privacy@triform.ai](mailto:privacy@triform.ai)

**Verification:** We'll verify your identity before fulfilling requests

### SOC 2 Type II

**Status:** 🟡 Planned (2026)

**Scope:** Trust Services Criteria

**Framework:**

* **Security** — Protection against unauthorized access
* **Availability** — Service uptime and reliability
* **Processing integrity** — Complete, accurate, timely processing
* **Confidentiality** — Protection of confidential information
* **Privacy** — Collection, use, retention, disclosure aligned with commitments

**What this means:**

* Independent audit of our security controls
* Verification of implementation over time (6-12 months)
* Report available to customers upon request (when complete)

### ISO 27001

**Status:** 🟡 Planned (2026)

**Scope:** Information Security Management System (ISMS)

**Framework:**

* Risk assessment and treatment
* Security policies and procedures
* Asset management
* Access control
* Cryptography
* Physical and environmental security
* Operations security
* Communications security
* Supplier relationships
* Incident management
* Business continuity
* Compliance

**What this means:**

* International standard for information security
* Comprehensive security management
* Regular audits and continuous improvement

## Data protection measures

### Technical controls

**Encryption:**

* AES-256 at rest
* TLS 1.2+ in transit
* Encrypted backups

**Access control:**

* Role-based access (RBAC)
* Session management
* IP allowlisting (Enterprise)

**Network security:**

* Firewalls and network segmentation
* DDoS protection
* Intrusion detection
* Vulnerability scanning

**Code execution:**

* Sandboxed environments
* Resource limits
* Dependency scanning
* Static analysis

### Organizational controls

**Policies:**

* Information security policy
* Data retention policy
* Incident response plan
* Business continuity plan

**Vendor management:**

* Security questionnaires
* Contract reviews
* Regular assessments

**Physical security:**

* Data centers with 24/7 security
* Biometric access controls
* Video surveillance
* Environmental controls

## Sub-processors

We use trusted third-party services:

### Infrastructure

**Scaleway**

* **Service:** Cloud infrastructure
* **Data processed:** All customer data
* **Location:** France, EU/APAC
* **Compliance:** SOC 2, ISO 27001, GDPR, many others
* **DPA:** Standard Contractual Clauses

**6G AI Sweden**

* **Service:** Inference
* **Data processed:** Data sent through Agents
* **Location:** Sweden
* **Compliance:** SOC 2, ISO 27001, GDPR
* **DPA:** Standard Contractual Clauses

### Payment processing

**Polar**

* **Service:** Payment processing, Record of Merchant
* **Data processed:** Payment methods, billing info
* **Location:** Sweden
* **Compliance:** PCI DSS Level 1, SOC 2, ISO 27001, GDPR
* **DPA:** Standard Contractual Clauses

**Full list:** Available upon request to [compliance@triform.ai](mailto:compliance@triform.ai)

## Data Processing Agreement (DPA)

For GDPR and other regulations, we offer a Data Processing Agreement.

**What's included:**

* Roles and responsibilities (controller vs. processor)
* Data processing terms
* Security measures
* Sub-processor list
* Data breach notification procedures
* Audit rights
* Data deletion procedures
* Standard Contractual Clauses (for EU transfers)

**How to request:**

1. Email [compliance@triform.ai](mailto:compliance@triform.ai)
2. Provide Organization name and contact
3. We'll send DPA for review
4. Both parties sign
5. DPA effective upon execution

**Available to:** All Pro and Enterprise customers

## Audits and certifications

### Internal audits

* Quarterly security reviews
* Annual risk assessments
* Continuous penetration testing
* Code security reviews
* Access reviews

### External audits

* SOC 2 audit (planned)
* ISO 27001 (planned)
* Penetration tests (annual)
* Third-party security assessments

### Bug bounty program

**Status:** Coming soon (2026)

**Scope:** Responsible disclosure program

**Details:** Will be announced on our security page

## Regulatory response

### Data breach notification

**EU (GDPR):** Within 72 hours to supervisory authority, without undue delay to affected individuals

**California (CCPA):** Without unreasonable delay

**Other jurisdictions:** Per applicable law

**Our commitment:**

* Investigate thoroughly
* Notify promptly
* Provide clear information
* Assist with mitigation

## Industry-specific guidance

### Healthcare

**If you're in healthcare:**

* Use de-identified or anonymized data
* Implement additional access controls
* Document your compliance approach

### Financial services

**If you're in finance:**

* Use encryption (automatic)
* Enable audit logging (automatic)
* Implement access reviews
* Document your data flows

### Education

**If you're in education:**

* Minimize student data collection
* Use access controls (automatic)
* Review who has access regularly
* Implement data retention policies

### Government

**If you're in government:**

* Document security practices
* Consider on-premises options (contact sales)

## Requesting compliance documentation

**What's available:**

* Security whitepaper
* DPA (Data Processing Agreement)
* Sub-processor list
* SOC 2 report (when complete)
* Custom security questionnaires

**How to request:**

1. Email [compliance@triform.ai](mailto:compliance@triform.ai)
2. Specify what you need
3. Provide Organization name
4. Include your contact information

**NDA required for:** SOC 2 reports, detailed security architecture

**Response time:** 5 business days

## Attestations

We can provide attestations for:

* Data encryption practices
* Access control measures
* Backup and recovery procedures
* Incident response capabilities
* Business continuity planning

**Contact:** [compliance@triform.ai](mailto:compliance@triform.ai)

## FAQs

**Q: Where is my data stored?**\
A: EU by default. EU and APAC options for Enterprise.

**Q: Do you sell my data?**\
A: No, we never sell customer data.

**Q: Do you support on-premises deployment?**\
A: Contact sales for availability.

## Contact

**Compliance inquiries:** [compliance@triform.ai](mailto:compliance@triform.ai)\
**Privacy questions:** [privacy@triform.ai](mailto:privacy@triform.ai)\
**Security concerns:** [security@triform.ai](mailto:security@triform.ai)\
**DPO (Data Protection Officer):** [dpo@triform.ai](mailto:dpo@triform.ai)

**Response time:** 5 business days for compliance requests

## Related

Continue exploring the security documentation to learn about security overview, data retention, and compliance measures.
